Reception at Elbepark Bunthaus

Motorhome site Hamburg Facilities & Service

Arrival round the clock, clean toilets and showers, fresh bread rolls, free Wi-Fi and a small shop. All digital, all cashless.

What costs what?

The short answer for anyone in a hurry.

0 €
Fresh water and waste disposal, chemical toilet disposal and Wi-Fi
0,30 €
per minute of showering, deducted from your utility credit
1,00 €
per kWh of electricity, CEE 16 A, deducted from your credit
4 × 1 €
coins for the washing machine and dryer

Toilets and showers

You open the toilets and showers without a key, using the QR code from your booking. Hold it about 10 cm in front of the reader. Shower time is charged cashless to your utility credit. For the washing machine and dryer you need four 1 euro coins.

Fresh water and waste disposal

The chemical toilet and grey water stations are open to guests round the clock and free of charge. There's also the best Hamburg tap water of drinking quality and a washing-up sink.

Separating rubbish

Nature on the Elbe island matters to us. At the disposal station please separate general waste, paper and cardboard, packaging (yellow bin) and glass. Thank you!

Wi-Fi

The fast “Elbepark Guest” network covers the whole site. Free and with no password, just log in and start surfing.

Electricity

Every pitch has a CEE hook-up with 16 A, including the Bullihafen. The bollard switches on from 13:00 on your day of arrival. If you head out for a while and want to save power, switch it off in your customer account.

Dogs welcome

Four-legged friends are very welcome, and our free-roaming resident dog Emma loves visitors. Dogs must always be on a lead on the site and in the neighbouring nature reserve. Hamburg with your dog

Washroom container on site
Washroom container on site
Washroom with showers and sinks
Washroom with showers and sinks
Men's toilets in the washroom building
Men's toilets in the washroom building
Coin-operated washing machine and dryer
Coin-operated washing machine and dryer
Service point with ground drain for grey water
Service point with ground drain for grey water
Fresh water tap with hose reel
Fresh water tap with hose reel
Entrance with number plate recognition camera
Entrance with number plate recognition camera
Freiluftschule Moorwerder bus stop, line 351
Freiluftschule Moorwerder bus stop, line 351

Bread rolls from 8:00

Order bread rolls and croissants in our online shop by midnight the day before. You can pay with PayPal, credit card, Apple Pay or Google Pay. Your bag is ready for you in the registration room from 8:00.

Check-in room with booking terminal and bread roll pick-up

Bunthaus Shop

Forgotten something? At reception there are snacks, everyday essentials and a selection of camping gear from Fritz Berger.

You can swap empty gas bottles here with no fuss: 11 kg and 5 kg steel and 11 kg aluminium. Reception 09:00 to 10:00 and 16:00 to 17:00.

Shelves with snacks and everyday items in the Bunthaus shopDrinks and supplies in the Bunthaus shopReception at Elbepark BunthausGas bottles for exchange outside reception

A digital motorhome site

Our system from direst recognises your number plate at the entrance, and you drive straight onto the site. For bookings on site, the terminal in the registration room is available round the clock.

Important: enter your number plate exactly right when you book. Otherwise the automatic check-in won't work and your electricity bollard stays off.

Site map

111 pitches in eight areas, plus toilets and showers, fresh water and waste disposal, the terminal and the restaurant. On the interactive map every dot opens information and photos.

Overview map of Elbepark Bunthaus

Flip through our logbook

The booklet you also get at reception: site map, booking, power, bus timetables, bike routes and addresses on the Elbe island. In German and English.

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Tap, drag or swipe the page corner to turn.

Download as PDF (PDF, 5.0 MB)

What your power post is telling you

On the side of each post, above the socket with your pitch number, there is a light.

  • Green: the pitch is free and bookable for the coming night.
  • Red: the pitch is booked.
  • Amber: power is switched on for you.
  • Amber flashing: your credit is used up. Top it up in your customer account.
  • Red flashing: the RCD has tripped. You can reset it yourself.

No power? Quick check

  • Invoice paid, including the credit for power and showers?
  • Is it after 1 pm on your arrival day?
  • Does the number plate in your booking match exactly?
  • Are you on the pitch you booked?
  • Is there still credit in your customer account?

Matching adapters are available in the Bunthaus shop at reception.

In an emergency

Best save the most important numbers in your phone right away.

Reception is staffed daily 09:00 to 10:00 and 16:00 to 17:00. Outside these hours we cannot always reply to emails right away. For an emergency on site, just call.

Emergency on site
+49 40 180 472 15Reachable around the clock
Police
110
Fire brigade and ambulance
112
Out-of-hours doctor
116 117
Groß Sand hospital
040 75 20 50Groß Sand 3, 21107 Hamburg (Wilhelmsburg)
Emergency vet
040 43 43 79Hamburg Chamber of Veterinarians

Restaurant Der Stackmeister

Don't fancy cooking? Right on site there's fresh, regional food, drinks, an open fire and a big beer garden.

Go to Der Stackmeister

Any more questions?

Everything about arrival, electricity, showers and the site rules is in our frequently asked questions.

Go to the FAQ

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